Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Ornamojis™! This Shipping Policy outlines the terms and conditions regarding the shipment of your orders. By placing an order with us, you agree to the following terms:

1. Processing Times

  • Orders are typically processed and shipped within [1–3 business days] after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation with tracking information once your order has shipped.

2. Shipping Methods and Costs

  • Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method.

3. Delivery Times

  • Estimated delivery times vary based on your location:
    • Standard Shipping: 5-7 business days

4. Shipping Restrictions

  • We currently ship to United States.
  • If we are unable to ship to your location, you will be notified during checkout.

5. Lost, Stolen, or Damaged Packages

  • Lost or Stolen Packages: Ornamojis™ is not responsible for packages that are lost or stolen after delivery is confirmed. Please ensure your shipping address is accurate and secure.
  • Damaged Packages: If your package arrives damaged, please contact us within [7 days] of delivery with photos of the damage and your order number. We will work with the shipping carrier to resolve the issue.

6. International Shipping (not allowed at this time)

  • Customers are responsible for any customs duties, taxes, or additional fees required by their country for importing goods.
  • Customs processing may delay delivery times beyond our control.

7. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package's status through the carrier's website.

8. Incorrect Address

  • If you enter an incorrect shipping address, please follow the FAQ page section of cancelling your order yourself, or contact us immediately at [contact@ornamojis.com] if you are having trouble.
  • Orders with incorrect addresses that have already shipped may not be eligible for reshipment or refund. Additional shipping charges may apply.

Contact Us

If you have any questions about shipping or need assistance, please contact us at:
Email: contact@ornamojis.com